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Email zsun_export@outlook.com
WhatsApp 86 135 8765 1503
Tel +86 135 8765 1503
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Your inquiry is important to us.
Please do not hesitate to reach out.
Address
No.599, Binhai 15th Road, Binhai New Area, Wenzhou, Zhejiang Province, China
Phone
+86 135 8765 1503
Email
zsun_export@outlook.com
Whatsapp
+86 135 8765 1503

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FREQUENTLY ASKED QUESTIONS

Quick guide to our manufacturing standards and services.
How is the product packed for shipping?+
Unit Packing: 1 pc / Poly bag (to prevent scratches)
Inner Box: 10 pcs / Inner box
Master Carton: 100 pcs / Carton
Box Size: 23 × 17 × 8.5 cm
Carton Size: 43.5 × 35.5 × 23.8 cm
Can I get samples before placing a bulk order? +
Certainly. We provide free samples for quality evaluation. You only need to cover the express shipping cost.
Do you offer OEM/ODM customization? +
Absolutely. As a direct manufacturer, we can customize logos, colors, packaging, and develop new molds based on your needs.
Which international certifications do you have? +
Our products comply with CE, RoHS, CB, ISO9001 and GCC standards, ensuring they meet safety requirements for global markets.
What is your typical production lead time? +
For standard orders, lead time is 20-30 days. For customized OEM orders, it may take 30-35 days.
What are your accepted payment terms? +
We usually work on FOB terms. Our standard payment method is T/T (30% deposit, 70% balance before shipment) or L/C at sight.
What are ZSUN's specialty products?+
We're specialists in 118mm switches & sockets. Whether you need premium materials like stainless steel, tempered glass, aluminum alloy, PC or acrylic, we've got you covered. We provide everything from separate modules to ready-to-install sets, with full support for DIY customization.
What are the contact points made of?+
we have a fully-equipped warehouse stocked with high-grade red copper, phosphor copper, and brass. To ensure maximum durability and resistance, our switch contacts are built with premium silver alloy touch points.
What type of copper is used inside the socket and switch?+
Our switches are built with red copper and thickened φ3.0 X 0.6mm/0.7mm silver points for better durability. For the socket internals, we use phosphor copper to prevent loosening over time. If you have special requirements, we can definitely customize them for you.
Are the materials fire-resistant? +
Yes, all panels are made of high-quality flame retardant material that passes strict flammability tests for architectural safety.
Do you offer warranty on your products? +
We provide a 10-year warranty.
Where is your factory located? +
Our factory is in Wenzhou, China (Binhai New Area). We welcome you to visit our factory!